Poole is the waiter of Tempest in a Teapot, one of the restaurants inside Abstergo Industries in London. He is an acquaintance of the Templar Inner Sanctum member Simon Hathaway since the latter was a regular.
In October, during another meeting between Bibeau and Hathaway, he was nowhere to be seen. Simon had hoped that he hadn't quit. Simon was instead waited on by Lyndsey, and after the meal and tipping, Simon again wondered where Poole was.